OCR
Redesigning Healthcare Record Workflows
Client Background:
Regami Solutions collaborated with a top healthcare provider to update their record processes. The client supervises a vast network of hospitals, clinics, and specialty centers for treatment, generating millions of patient data annually. These records include admission forms, diagnostic reports, prescriptions, insurance claims, and discharge summaries.
Our partnership focused on helping our client maintain accurate, up-to-date records while improving operational efficiency and safeguarding sensitive patient data.
Challenges:
The healthcare provider had trouble managing their enormous store of patient records. The reliance on human data input resulted in errors and inconsistencies. As the firm grew, its legacy systems failed to cope with the rising amount and complexity of records. Lengthy processing times for document retrieval and validation caused decision-making and patient care delays. Reliance on outdated, manual processes increased operational costs and demanded significant resource allocation, hindering efficient record management and overall healthcare delivery.
Recognizing the need for a solution, they partnered with Regami Solutions to address these inefficiencies.
Our Solutions:
Regami Solutions used Percepta OCR, our powerful AI-powered document automation tool, to address these challenges:
Automated Document Classification: We devised a system that automatically classified patient data into predetermined groupings, avoiding human sorting and saving time. This guaranteed that data was promptly sorted and easy to retrieve.
Precise Data Extraction: We included intelligent extraction capabilities that automatically acquired necessary patient information, such as details and diagnostic codes, with exceptional accuracy. This adaptable architecture identified various document types, allowing consistent data extraction from several sources.
Smooth Workflow Synchronization: Our solution is completely connected with the client's Electronic Health Record (EHR) system, enabling non-contact document processing. This connection removed procedural limitations, increased overall efficiency, and provided live information to employees.
Upgraded Security Safeguards: To safeguard the safety and security of critical patient data, we established strong encryption and access control methods. These safety features prevented illegal access and ensured the integrity of medical information.
Live Data Monitoring and Insights: We implemented continuous monitoring and analytics to track system performance and processes. This allowed the customer to make educated, data-driven decisions and quickly address any operational issues.
Adaptable Architecture: We developed the system to handle millions of documents, allowing it to grow with the client's activities. The system maintained optimal performance even during periods of high data inflow, supporting the client’s expansion.
Outcomes:
Our integration of Percepta OCR delivered significant improvements in operational efficiency and patient care.
Faster Record Processing: Reduced processing times by over 70%, enabling quicker access to critical patient information. Enhanced efficiency led to significant workflow improvements across departments.
Improved Operational Efficiency: By automating repetitive tasks, the client achieved better utilization of staff resources, enabling a greater focus on core healthcare services.
Error-Free Data Management: Intelligent validation significantly reduced errors, ensuring accurate patient records for better care. This enabled faster decision-making and improved overall healthcare outcomes.
Enhanced Patient Satisfaction: Efficient record management improved the quality of patient care and boosted overall satisfaction with healthcare services. Quicker response times fostered greater trust and loyalty among patients.
Adaptive Operational Framework: The system efficiently handled increasing document volumes, supporting the client’s growth and ensuring smooth functioning during infrastructure upgrades and expansions.
Budget Optimization Practices: Automation eliminated manual tasks, cutting operational costs by 50% while boosting resource efficiency. The savings allowed the reallocation of resources to patient care initiatives.